Privacy policy
My Aura Vibes operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is built on a secure and certified platform that uses industry-standard SSL encryption and security measures to protect your data from the moment you enter our site until the final checkout. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs regarding the collection, processing, and disclosure of your personal information.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
We may collect or process the following types of personal information:
- Contact Information: Name, email address, billing and shipping address, phone number
- Financial Information: Payment details, transaction history
- Account Information: Username, password, preferences, settings
- Transaction Information: Items viewed, added to cart or wishlist, purchased, returned, or exchanged
- Communications: Customer support inquiries, messages
- Device Information: IP address, browser type, device identifiers, network information
- Usage Information: Interactions with the Services, navigation, clicks, pages visited
2. Sources of Personal Information
We may collect personal information from:
- Directly from you, including account creation, purchases, inquiries
- Automatically through the Services, including cookies and analytics
- Service providers acting on our behalf
- Partners or third parties
3. How We Use Your Personal Information
We use personal information to:
- Provide, tailor, and improve the Services
- Process transactions, returns, and exchanges
- Personalize your shopping experience, including recommendations and promotions
- Communicate about orders, support, and marketing (if consented)
- Protect against fraud and ensure security
- Comply with legal obligations
4. Sharing Personal Information
We may share your information with:
- Vendors and service providers performing services on our behalf
- Marketing partners for advertising and promotional purposes
- Affiliates or corporate group members
- Third parties in connection with legal obligations, mergers, or business transfers
We do not sell your personal information.
5. Third-Party Websites and Links
We may provide links to third-party websites. We are not responsible for the privacy practices or content of these sites.
6. Children's Privacy
The Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
7. Security and Retention
- While we implement reasonable security measures, no system is perfectly secure
- We retain personal information as needed to provide Services, comply with law, resolve disputes, and enforce agreements
8. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete personal information
- Data portability
- Opt out of sale or targeted advertising
- Withdraw consent where applicable
Contact us at any time to exercise your rights at contact@myauravibes.com
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated policy will be posted on this website with the "Last updated" date updated accordingly.
10. Contact Information
For any questions regarding this Privacy Policy or privacy practices, contact us at:
Email: contact@myauravibes.com